Refund Policy

At Shopuls, customer satisfaction is important to us. Please read our refund policy below:

1. Returns If you’re not happy with your order, you can request a return within 7 days of receiving your item.

2. Conditions for Refund To be eligible for a refund:

• Item must be unused and in original packaging

• You must provide proof of purchase

• Item must be returned within 14 days of delivery

3. Non-refundable Items Certain products (like clearance items or hygiene tools) may not be eligible for refunds.

4. How to Request a Refund Email us with your order number and reason for return. We’ll guide you through the steps.

5. Refund Processing Once we receive and inspect your returned item, we’ll issue a refund to your original payment method. It may take 3–7 business days.

6. Exchanges If you received a damaged or wrong item, contact us and we’ll send a replacement free of charge.

Still have questions? Feel free to reach out any time!